About Us
Pharaoh’s Hairum Salon & Spa opened in 1980 with only
three employees in a 600 square foot space! In an industry where
salons were run by stylists with little or no business skills,
owners Stephen and Susan Minute opened with the goal to run as
if Pharaoh’s Hairum were already a large corporation, to
help bring professionalism to our industry, to provide staff with
goals and opportunities to grow and advance, and provide our clients
with exceptional customer service and satisfaction. Within three
years, we outgrew our small space and purchased our current salon
on West Henrietta Road. In 1991 we opened a second location in
the Town of Pittsford, and in 1992 opened a third location in a
building we purchased in the City of Rochester. In 1995, we combined
the City location business into the Henrietta location remodeling
the entire building into a salon and spa. In the year 2000, we
moved the Pittsford location into the Town of Fairport at Packett’s
Landing on the canal, and designed a separate spa and a larger
salon.
Our philosophy is for the entire salon and spa to work together
as a team to service each individual client and provide excellent
customer service. We strive to provide the tools and assistance
necessary to our staff to help them achieve their goals individually
and as a team.
Because we so strongly believe in our teamwork, we encourage our
clients to please feel free to receive services from different
stylists and technicians within our company. This will provide
our clients with various artistic input and access to multi-talents.
It also helps our clients to feel comfortable with other technicians
when they are scheduling appointments convenient for them.
Training Team
Meet Pharaoh’s Hairum Salon and Spa’s
Training Team!
Our
training team consists of technicians with extensive experience
and knowledge in both technical skill, product knowledge and customer
service. The training team not only provides outside and
in-house training for Pharaoh’s
Hairum’s technical staff, they are in charge of hiring and
training all new technicians for the design team. They work with
new technicians through an apprentice program and ensure superb
skills in both technical skills and customer service in order to
meet the company’s high expectations!
Design Team
The Pharaoh’s Hairum Salon and Spa’s
Design Team!
Our entire skilled design team is dedicated to providing superior
service to every client.
Administrative Staff
Our dedicated staff will be happy to help if you have any questions
or concerns. Feel free to call or stop by to talk to our staff.
 Stephen
Minute
Owner/Educational Director
Stephen has over 30 years as a hair designer. He has experience
as an educator and platform artist with major salon distributors
and manufacturers. He has performed freelance work that has been
displayed on New York City’s Marriott Marquis. Stephen heads
Pharaohs Hairum’s Training Design Team and is in charge of
the technical side of the business and associate/assistance training
program. He has been recognized with the Master of The Craft Award
from the Art & Fashion Group International.
 Susan
Minute
Owner/Finance & Marketing Director
Susan is in charge of both the Finance and Marketing departments
of Pharaoh’s Hairum. She is a graduate with honors from Alfred
State College, and has also completed numerous marketing, business
and salon seminars and classes. She has previous experience in
the Personnel Department of a large corporation. She is listed
in Biltmore’s Who’s Who in Business, and is a member
of the Professional Business Association for salon owners.
 Barbara Alongi
Human Resource & Inventory Director/Business
Manager
Barbara has been with Pharaohs Hairum over 15 years starting out
as a Customer Service Representative and working her way to overseeing
both of our salons. She works with each location and their managers
to ensure outstanding operation of the company and excellent customer
service. She handles the company’s human resource and oversees
our inventory management. She is a graduate of Bryant & Stratton
Business Institute in Fashion Merchandising and has an extensive
background in management and customer service in the restaurant
industry.
Henrietta Location:
 Laura Horsey
Henrietta Salon Manager
Laura joined Pharaoh’s Hairum Team in September of 2006.
She has come to Pharaoh’s Hairum with a retail background
of plus 20 years of experience. Laura was a team leader and traveled
within upstate New York as a Manager Trainer and a Display Director.
She oversees the management of our Henrietta location and leads
the customer service representatives. When she’s not managing
our Henrietta location, Laura enjoys animals, entertaining, cooking,
camping, long road trips and walking along the beach!
 Karen Bardo
Customer Service Representative/Inventory Coordinator
Karen joined the Pharaoh’s Hairum Design Team in November
of 1995. She is a licensed Cosmetologist who worked as a Hair Designer
for Pharaoh’s Hairum for ten years before she took over the
position as one of our Customer Service Representatives. Her job
consists of greeting clients, setting up appointments, and ensuring
client satisfaction. Karen was then promoted to take on the additional
position of Inventory Coordinator where she is also in charge of
assisting the Inventory Director with placing orders, tracking
inventory, and setting up product displays for the Henrietta location.
When Karen is not working, she enjoys shopping, jewelry and spending
time with her wonderful loving husband and three children.
Jennifer Stauffer
Booking Room Coordinator/Marketing Assistant
Jennifer joined the Pharaoh’s Hairum team in 2008 as our
Booking Room Coordinator. She answers the lines in our booking
room, along with handling marketing assignments, client emails,
and on-line scheduling. She assists the marketing director with
Henrietta promotions, and she oversees booking room assignments
with the other Booking Room Customer Service Representatives. She
assists in communication with all customer service representatives.
Fairport Location:
 Claudia Martin
Fairport Salon Manager
Claudia has been a manager for Pharaoh’s Hairum for the last
ten years. She currently oversees our Fairport location. She has
a background in her own family’s business and fifteen years
plus in retail management! When not running things at the Fairport
location, she enjoys time spent with her grandson!
 Annie Saunder
Fairport Customer Service Relations Manager/Inventory Coordinator
Annie oversees the front desk and customer service standards in
Fairport. She has thirteen years of retail sales and customer service
experience, and 10 years of management experience with six of them
being at Pharaoh’s Hairum. She oversees the front desk operation
ensuring customer service standards are being met. She also oversees
the inventory management, ordering and creating displays for the
Fairport location. When she’s not working, she enjoys spending
time with her family and friends, going to movies, shopping, and
going out to dinner!
Sara Olejarczyk
Fairport Customer Service Coordinator/Marketing Assistant
Sara handles customer service and marketing for our Fairport location.
She assists the marketing director with marketing programs for
that location, and she handles email promotions, client emails,
on-line scheduling, client surveys, and develops on-going in-house
promotions. She assists in ensuring that the front desk operations
are running according to our customer service standards. She loves
working with people and takes pride in Pharaoh’s excellent
customer service. When she’s not working, she enjoys shopping,
decorating, going out to dinner, as well as spending time with
family, friends and her kitten, Lola!
Employment
Pharaoh’s Hairum employees work together as a team, and
only as a team can we reach our goals! Employees at Pharaoh’s
are not independent contractors, but are part of an organization.
We work together to provide the best possible services for each
client! We pride ourselves on our team service, positive attitude
and professionalism.
All new technicians must complete our advanced training program
under the direction of our Training Team.
If you are interested in applying to become a member of our winning
team of professionals, please stop in at one
of our locations and complete an application!
Company Benefits:
- Medical Insurance
- Education Fund/Paid Education
- Retirement Plan
- Advancement Opportunity
- Paid Vacations
- In-House Education
- Paid Personal/Sick Time
- Family Service Discounts
Pharaoh’s Hairum has been Awarded:
- Top 200 Fastest Growing Salons in North America through
Salon Today/Modern Salon
- Semi-Finalist Status in the Global Salon Business Awards presented
in London
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